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Managed VOIP

Managed VOIP

Our Managed VolP service allows you to utilise a fully-featured business telephone system over your existing fibre broadband without installing any expensive, dedicated equipment or telephone lines on your premises.

We can offer you telephone numbers in your specific area code, or an alternate area code of your choice. If you have existing telephone numbers with another provider that you would like to keep, we can port these numbers over to our platform and you can then use them with our telephony service.

Your inbound calls can be delivered directly to your phones or you can utilise automated menu responses, call forwarding and call queuing features to suit the needs of your business. Users can set up call forwarding or voicemail for when they are away from their desks, or home workers and roaming employees can take their VolP phones with them and use them at any location with broadband Internet.

Managed VOIP service
Features & Benefits
Simpler Management
Simpler Management

Contact Centre Benefits
Contact Centre Benefits

Add-on Features
Add-on Features

Flexibility & Scalability
Flexibility & Scalability

Data Integration
Data Integration

Cost Savings
Cost Savings

Mobility
Mobility

Customer Service
Customer Service

Productivity
Productivity

Managed VOIP

Benefits of Hosted VoIP over
Traditional Phone Systems

Hosted Voice Over IP

  • Multiple users per number or multiple numbers per user
  • Call forwarding and hunt groups
  • Voicemail and voicemail-to-email
  • Auto attendant menus (that include directory and call queue functions)
  • Support for on-hold, call transfer and three-way calling
  • Call Parking and Call Pickup features
  • Optional number porting of existing numbers
  • Free On-Net Phone Calls
  • Incoming Numbers (DIDs)
  • Anonymous Call Rejection
  • Automatic Line / Direct Connect (“Hotline”)
  • Auto Attendant
  • Call Forwarding / Call Forwarding to Multiple numbers Simultaneously
  • Call Hold & Call Parking & Call Pickup
  • Call Queuing
  • Call Restrictions / Station Restrictions
  • Call Return / Call Transfer/ Call Waiting
  • CLI Mapping for Outgoing Calls
  • Conference Calling
  • Consultation Hold
  • Dial-by-Name Directory / Extension Dialling / Intercom Dialling
  • Distinctive Ringing
  • Group Ringing
  • Hunt Groups
  • Message Waiting Audible / Message Waiting Visual
  • Multiple Call Appearances
  • Music-On-Hold
  • Station Message Detail Recording (SMDR)
Remote Working
Higher Scalability
Cost Effeciency
Get a complimentary consultation about our Managed VOIP service
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